“I booked a tour with Punta Cana Tours to Los Haitises national park and I'm willing to share my experience.
Be very careful with the souvenir/jewelry stops included in this tour. Overall, despite the long hours of journey, we enjoyed our excursion, but unfortunately we had a very concerning experience at the first souvenir shop where the tour stopped almost one hour for breakfast, coffee and shopping.
None of the jewelry had visible price tags. I was initially quoted prices in USD, but at checkout the salesperson rapidly switched to Dominican pesos and used a calculator while both the salesperson and our guide were urging me to finish because the group was leaving. I ended up paying DOP 20,000 for two pairs of earrings and one bracelet, with no receipt or itemized invoice provided.
More importantly, the jewelry had been represented to me as high-quality genuine Larimar made with pure silver. After the purchase, I showed the pieces to employees at three independent jewelry shops. They consistently advised that the metal did not appear to be silver, and I was also advised that the blue material did not appear to be genuine Larimar.
I contacted Punta Cana Tours after returning home and asked them to help contact the merchant and arrange a refund. The owner replied that the souvenir shops are third-party vendors chosen by their providers and said he would contact the provider to see what remedy could be found. As of ten days after my trip, I have received no further response or resolution.
I am sharing this so that other travellers can make an informed decision. My advice to other travellers is simple: enjoy the excursion, but be extremely cautious about buying jewelry at the souvenir stops included in the tour, especially when there were no visible price tags, no written description of the materials, no itemized invoice or receipt, and the sales process became extremely rushed while prices switched between USD and Dominican pesos. I would personally avoid making jewelry purchases at these stops.”
Menglin Lin · Saint-Laurent, QC
Stayed at Sunscape Coco Punta Cana
“I and my group had an amazing day with Punta Cana Tours. We did the Los Haitises National Park Tour. The guides are knowledgeable, personable and lots of fun. The only reason this review is 4 star is because we had to join the tour bus very early in the morning but then had to wait about an hour before the bus actually left as we were waiting for more people to join.
I would also add that the description is not very detailed. Things to know are; there was a small breakfast provided about half way along the bus journey to the National Park, which was helpful. There is also a long time between lunch and arriving back to Punta Cana so having snacks to hold you over until arrival is a good idea. This is a long day but worth every yawn.”
Alana Norquay · Port Saint Lucie, FL
Stayed at Breathless
“Visiting Los Haitises National Park was an absolute highlight of our trip! The natural beauty of the park is breathtaking, but what truly made the experience incredible was our guide, Miguel.
Miguel was super helpful and incredibly thorough from start to finish. He shared so many fascinating fun facts and deep history about the park, the caves, and the local ecosystem that we never would have discovered on our own. It’s clear he is passionate about what he does, and it made the entire tour engaging and amazing. I’d recommend this tour to anyone looking for a perfect blend of adventure and history!”
Aram A. · Raleigh, NC
Stayed at Dreams Playa Esmeralda
“We used Punta Cana tours for a private tour to Los haitises it was a full private day. Garry was a pleasure to deal with. Showed up on time with the vehicle that was promised.
We left some items in the van, Garry was so nice to deliver it all to our house. Would definitely recommend them.”
Alan Streicher · Columbus, OH
Stayed at Punta Cana Princess
“This was our favorite excursion!!! Our guide, Roberto, was the most knowledgable, fun, entertaining and enthusiastic, he far exceeded our expectations!!! Learning about the land and cultures was very eye opening and intriguing. Johnathon, the photographer, also added charm to the excursion. I highly recommend this to anyone, it is very informative and you will not be disappointed.”
“Tour was great. Tour guide, Sandro, was the best…very knowledgeable and a great excursion for those staying in Punta Cana.”
“What an amazing day! With the travel, it makes for a very long day, but it is time well spent! From the 360 degree view at the top of a mountain, to discovering the mangroves by boats, seeing Taino drawings in a cave, taking a dip in a river and seeing coffee, cacao and bananas trees, pineaple and aloes plants, everything was simply amazing and fun. Paolo, our guide, was extremely knowledgeable and had an answer to everything. In addition, he was fluent in 7 languages. Although I had not realized that the tour could be offered in French, he switch from English to French as soon as he found out I was a French canadian. Could not ask for more.”
“This was the only tour that we could find from Punta Cana to Los Haitises, and makes for a long day, but is more than worth it. This was our third visit to the DR, and the tour was probably our highlight. The drives across the island were enlivened by commentary from our excellent, multi-lingual guides, as well as stops in local towns and villages, and the visit to Los Haitises itself was amazing. We took a boat from a remote area through the mangroves and out into the Gulf of Samana, where we saw lots of birdlife and visited several caves. I would say that the Taino pictographs were a personal archaeological highlight, in a lifetime of travel. We had a lovely Dominican lunch at a remote waterfall, and our guide made sure that we were never hungry, buying food from local vendors out of his own money. Highly recommended.”
“The trip to Los Haitises Park was amazing, our guide Simon was the best we ever meet. He explain us lots of things and he was very involved in this trip. I recommend this tour- very professionals guys. Choose this company for Los Haitises Park trip and ask for Simon as guide, you will not regret.”
“Great excursion. On the way we stopped for fresh mandarins, we also stopped at a locals farm for lunch of crackers, fresh picked pineapples and papaya. Tasted pure fresh honey, unrefined chocolate and coffee. Was all delicious and the people were fantastic. Very friendly and warm. We traveled over the mountains to the park where we boarded a small boat. Down the a canal to a bigger boat. On the way we saw mangroves, herons, red legged crabs, etc. Once on the bigger boat we traveled around the island and the tour guide, Roberto, was very friendly, informative, funny and made you feel really relaxed. There was nothing you saw that did not go unexplained. Then we went to two separate caves that were once used by the Taino Indians before they were slaughtered by the spaniards. Very interesting if you like that kind of thing. From there we went to a local farm where we had a wonderful lunch of fish, chicken, rice, beans, and fresh fruit and great coffee. You could also take a swim in the pond which had its own waterfall. It was a full day but a fun day, well worth the time Best part of our vacation.”
“This was one of the greatest excursions I've been on in any country! The tour through the town was amazing and our tour guide Wilson aka "Pinky" absolutely made this trip awesome! He went above and beyond to make sure that everyone had a wonderful time! I would recommend this trip to anyone! Lots of fun!”
“Great Company. Polite, Respectful, Honest, Trustworthy and Punctual. Highly Recommend using them for all excursions and airport transportation.”
“Excellent way to visit the countryside and see how the real people of the Dominican Republic live. From Punta Cana, it is a full (13 hours) day trip but well worth it in my opinion. Instructive and entertaining.”
“The best time of my life! You deserve infinite stars. Kindness and affection, these were really dream moments. I went to The Los Haitises Park tour and it was a paradise. We visited a Dominican home and met local people and they were wonderful! What a great experience!”
“My husband and I took the Los Haitises National Park Tour in December. We found this to be a great way to get outside of our resort and see other areas of the Dominican Republic. It is quite a long bus ride, but the tour guide did a nice job of telling us about the surrounding areas so the time passed quickly. The national park was beautiful with a nice boat ride. The waterfall / swimming was particularly enjoyable for us. We found the visit to a local house at the end to be a bit invasive, but overall this was a wonderful experience. We would highly recommend it.”